Returns & Exchanges
At Frisco Labs, we want you to be completely satisfied with your purchase. If your new fashion items aren't the perfect fit, we offer a seamless 30-day return and exchange policy to ensure your shopping experience remains effortless.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging with all Frisco Labs tags attached; items must be unworn, unwashed, and in original condition.
- 3.Ship It Back
Print your prepaid shipping label provided by the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.
